“Wonderful Experience”

“We have had a wonderful experience with FPL Door Locks.  They have always been attentive to finding things we need.  Since we are in a different type of door world several of the off the shelf items just do not work in our world.  So Seth has searched for something that would work in those required areas.  We do not always use things in the designed way so they have been flexible with us to get what we need without having to get things we did not need.”

-Thomas Countermann, Customer Service

“Personal Interaction & Commitment”

“I have always valued the personal interaction and commitment to prompt service that has been the hallmark of our relationship with FPL for over twenty five years.  Any time that I have a question or an unorthodox hardware request, I can depend upon a prompt personal response from somebody at FPL who either has the answer, or will be investigating and getting back to me with a response.  This commitment to customer service along with the quality products that they offer is something that our company highly values.”

– Russ Waldrop, Owner

“Quality & Design Choices”

“We have been buying FPL products since 2005 and have found the quality and design choices to be excellent and their pricing is always competitive.  Their customer service team is both helpful and professional, They are always ready to help with any inquiries about the product line.”

– Albert Orci, Sales Manager

“Infallible Hardware”

“While my company barely scratches the surface of fully taking advantage of FPL’s collection and capabilities, when sourcing products from them I can still expect fantastic customer service and infallible hardware.  From custom offset euro profile cylinders to fold-flat lift and slide trim, they often offer unique, problem-solving items with cutting edge functionality.”

– Peter Schnakenberg, VP Operations

“Quality & Consistency”

“We’ve been using FPL for sliding door locks, lift and slide handles, and various other parts.  When it comes to quality and consistency, there really isn’t anyone better out there.  They can really make a good product without over-complicating it.”

– Peter Montano, Custom Mouldings Sash & Door

“Service is Incredible”

“I have been ordering from FPL for about 20 years. The service is incredible. I am able to get what I need within a reasonable amount of time, and for a great price. Working with Enza and Helen have been amazing over the years.  Thank you !!!!”

– Lynette McNeil, Manager

“They Listen”

“I have been dealing with FPL since they opened in the 1980’s. I’ve never had any issues with FPL. Our orders go through and are processed very efficiently. I can’t think of any quality issue we’ve had with an FPL product. Probably one of the best things is that they listen our feedback. They are more than willing see if they can put something into their product line that will address the needs of the industry. We’ve even had them machine custom parts, which always come out great.”

– Jack LoCicero, Owner

“Beautiful, High Quality Door Hardware”

“FPL has been supplying us with beautiful, high quality door hardware for over 20 years. Everyone I have spoken with and worked with at FPL has always been very friendly and more than helpful. Our orders rarely ever have long lead times, in fact, most of the time our order(s) ship out next day. Quote turnaround time is also very fast!”

– Tim Candlish, General Manager